Privacy Policy and Terms of Use

To ensure that consumers’ inquiries are handled accurately, courteously, and promptly, phone calls between you and The Law Office of Rachael Pas, paralegals and/or attorneys may be recorded. We may from time to time make calls and/or send text messages to you at any telephone number associated with your account. The manner in which these calls or text (SMS) messages are made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/or an automatic telephone dialing system. You certify, warrant, and represent that the telephone numbers you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree that The Law Office of Rachael Pas may send emails to you at any email address you provide us, or use other electronic means of communication to the extent permitted by law.

Content

The information contained on the site is provided for educational and informational purposes only and the contents of the site are not and should not be construed as legal advice. As is described further below, nothing on the site is medical advice or should supplement or inform in anyway your medical decisions or a decision to seek medical advice. We may update, change, modify, or revise these Terms of Use at any time and for any reason. Any changes will become effective upon posting to the site, along with the date on which it was most recently revised as indicated. Your continued access to and/or use of the site after any such modifications constitute your acceptance of the Terms of Use as modified. It is your responsibility to review the Terms of Use regularly for updates. If any modification to these Terms of Use is held to be invalid, void, or unenforceable for any reason, such modifications shall be deemed severable and shall not affect the validity and enforceability of these Terms of Use and the remaining provision.

Email, text and pre-recorded messages:

By submitting your contact information through our web forms or chat services, you expressly consent to receive automated communications from The Law Office of Rachael Pas, including but not limited to, telephone calls, text messages, emails, and prerecorded messages. These communications are intended to provide updates, legal information, and other relevant content pertaining to our services. No mobile information will be shared. Message frequency varies per user. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

When a new customer begins communicating with us, we may collect information needed to provide our services and respond to inquiries. This may include the customer’s name, phone number, email address, mailing address, preferred method of communication, details related to their inquiry or service request, and any information they voluntarily provide during phone calls, text messages, emails, or online forms. This information is used to communicate with customers, deliver services, and improve the customer experience.

Privacy Policy

—SMS (Text Messaging) Consent:

You may opt in to receive SMS messages from The Law Office of Rachael Pas through a verbal or written prior communication that was not related to SMS (text messaging) conversation.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

–Information we may collect includes:

• Full name
• Phone number
• Email address
• Mailing or service address
• Preferred communication method
• Details of inquiries, appointments, or service requests
• Communication history (calls, emails, and text messages)
• Any additional information voluntarily provided by the customer

By opting in to receive SMS messages from The Law Office of Rachael Pas, you agree to receive text messages from us regarding your relationship with our firm.

-If you need assistance at any time, please reply HELP, or message us through our website: https://rvpaslaw.com.

—How we Process Your Information

These types of messages may include, but are not limited to:

• Respond to inquiries
• Schedule appointments or provide services Send invoices, receipts, or order confirmations
• Send appointment reminders
• Provide customer support
• Send account or service updates
• Send SMS or email communications (with consent where required)
• Improve our products, services, and customer experience
• Comply with legal obligations

When and With Whom We Share Your Personal Information:

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes. We DO NOT sell your information. Information is retained only as long as necessary to provide services, comply with legal requirements, or resolve disputes.

SMS (Text Messaging) TERMS AND CONDITIONS

Message Frequency
Messaging frequency may vary depending on your interactions with our office and the services you receive.

Message, Potential Fees, & Data Rates
Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally. Message and data rates may apply per customer, and will be charged by your mobile service provider. You can opt out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message. For assistance, text “HELP” to 423-380-8650 or visit our https://rvpaslaw.com.

Opt-Out Instructions
Customers can opt out of SMS messaging from The Law Office of Rachael Pas by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

-If you need assistance at any time, please reply HELP, or message us through our website: https://rvpaslaw.com.

By providing your mobile phone number and opting in to receive SMS communications, you acknowledge that you have read and agree to these SMS Terms & Conditions.

Non-sale of Personal Information

We hereby assure you that your personal information will be used solely for the aforementioned purposes and will not be disclosed, shared, or sold to third parties for marketing purposes.